Question 1

What is Fansnax?

Accepted Answer

Fansnax is a membership-style platform for the creator economy. Every creator gets a free Social Hub link-in-bio page, a feed for posts and exclusive content, and built-in tools for tips, paid messaging, and recurring fan memberships — all in one place.

Question 2

Who is Fansnax for?

Accepted Answer

Lifestyle, fitness, fashion, art, music, photography, coaching, writing — any creator with a fan base who wants recurring income from the people who love their work. Think of it as a Patreon-style home that also handles tipping, paid messaging, and pay-per-post.

Question 3

How is Fansnax different from other creator platforms?

Accepted Answer

You own your audience and your relationship with them — no algorithm decides who sees you. Your free Social Hub becomes the centre of your online presence, and Fansnax handles billing, payments, and infrastructure so you can focus on creating.

Question 4

Do I need a website to use Fansnax?

Accepted Answer

No. Your Social Hub acts as your personal website — a fully customisable page with your bio, social links, memberships and tipping. Just share your fansnax.com link.

Question 5

Is there an app to download?

Accepted Answer

Fansnax works beautifully in any mobile browser — no app download needed. Visit fansnax.com, log in, and manage everything from any device.

Question 6

How do I become a Fansnax creator?

Accepted Answer

Click "Apply Now", fill in a short application, and our team reviews it within 24–48 hours. Once approved, you set up your Social Hub, connect your social accounts, and start posting.

Question 7

What are the eligibility requirements?

Accepted Answer

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to provide valid government-issued ID for verification. We welcome creators of all genders, body types, and backgrounds.

Question 8

Do I need experience to get started?

Accepted Answer

No. We provide onboarding, growth tips, and 24/7 support. Many of our top creators started with zero followers and no prior experience.

Question 9

What equipment do I need?

Accepted Answer

A phone with a decent camera and something to share is enough to start. As you grow you can invest in better gear, but it is never required.

Question 10

How long does the application take?

Accepted Answer

Most applications are reviewed within 24–48 hours. The full setup — verification, profile and Social Hub — typically takes 2–3 business days.

Question 11

How much can I earn?

Accepted Answer

Earnings depend on your niche, audience size, and how consistently you publish. Most new creators start with a few hundred to a few thousand dollars a month while building their audience; established creators reach five figures.

Question 12

What is the revenue split?

Accepted Answer

Independent creators keep 87% of what they make. Managed creators keep 60% and get a personal account manager handling growth and operations. You choose which path fits you.

Question 13

What are the Free and Pro plans?

Accepted Answer

The Free plan charges a 13% commission on sales with no upfront cost. After 125 qualifying sales, you unlock the Pro plan — 8% commission and no subscription fee. Your Social Hub is free on both plans.

Question 14

What are the different ways to earn?

Accepted Answer

Recurring memberships, one-off tips, paid messages, pay-per-view posts, custom content requests from fans, and promo codes you create from your dashboard. All earnings are consolidated into your weekly payout.

Question 15

Can I set my own prices?

Accepted Answer

Yes. You set membership tiers, paid post prices, custom request rates and message unlock prices from your dashboard. We provide guidance on what works, but the final call is always yours.

Question 16

How does the affiliate program work?

Accepted Answer

Share your unique referral code. When someone signs up using it, you earn 5% of their qualifying sales for 12 months — taken from our fee, not theirs.

Question 17

When and how do I get paid?

Accepted Answer

Earnings are paid out weekly, every Friday. The minimum payout is €100. Bank transfers are free for EU/SEPA accounts. International creators can receive payouts via Wise or Revolut to any local bank. Learn more on our Payouts page.

Question 18

Are there any hidden fees?

Accepted Answer

No. The only deduction is your plan commission (13% on Free, 8% on Pro). Standard payment processing is covered by us; some international bank transfers may incur fees set by your own bank.

Question 19

What currencies are supported?

Accepted Answer

We support payouts in USD, EUR, GBP, PLN and many other major currencies. We handle conversion and pay you in your preferred currency.

Question 20

How do fans pay?

Accepted Answer

Fans pay with credit/debit cards, Apple Pay, Google Pay, and selected wallets. All transactions are processed securely through PCI-compliant providers.

Question 21

Can I create promo codes for my fans?

Accepted Answer

Yes. Create percentage or fixed-amount discount codes from your dashboard, set usage limits, track performance, and reward loyal fans. The discount comes from your earnings, not the fan's payment.

Question 22

How do I set up my bank account for payouts?

Accepted Answer

Go to Plan & Earnings in your creator dashboard and click 'Set up payouts'. You'll enter your IBAN and account holder details. EU/SEPA accounts are verified within 1–2 business days. A 7-day security hold applies to your first payout after adding a new bank account.

Question 23

I'm not based in the EU — how do I receive my earnings?

Accepted Answer

We pay out in EUR via SEPA bank transfer. If you don't have a EUR bank account, we recommend opening a free Wise or Revolut account — both give you a real EUR IBAN that you can use to receive your Fansnax earnings, then withdraw to your local bank in your own currency.

Question 24

Is there a fee for payouts?

Accepted Answer

No fee for EU/SEPA bank transfers. If your bank or e-wallet (e.g. Wise, Revolut) charges a conversion fee when withdrawing to your local currency, that is set by your provider — not by us. We never deduct payout fees from your earnings.

Question 25

How do I protect my privacy?

Accepted Answer

You choose the name you publish under, what appears on your public profile, and what stays private. Personal contact details are never shared with fans. You decide what to reveal.

Question 26

Is my identity verification kept confidential?

Accepted Answer

Yes. Verification documents are stored securely and only accessed by our verification team. Your real name and ID are never shared with fans or the public.

Question 27

How is my content protected?

Accepted Answer

We help with watermarking, DMCA takedown support, and guidance on protecting your work. Our team monitors for unauthorised redistribution and helps you act on violations.

Question 28

Can I block specific fans?

Accepted Answer

Yes. Block individual fans from your dashboard at any time. Blocked fans cannot see your profile, message you, or access your content.

Question 29

What data do you collect?

Accepted Answer

Only what is needed to run your account: ID for verification, payment details, profile info, and basic analytics. We never sell your personal data.

Question 30

What is the Social Hub?

Accepted Answer

The Social Hub is your free, personalised link-in-bio page built for creators. It links all your social profiles, accepts tips, hosts your memberships, and showcases your content from one customisable URL.

Question 31

How do I set up my Social Hub?

Accepted Answer

Once your account is verified, head to your dashboard and click "Create your bio". Add your social links, customise your layout and colours, and share your unique fansnax.com link.

Question 32

Can I receive tips through the Social Hub?

Accepted Answer

Yes. Tipping is built in and fans can support you with one tap. Tips are processed securely and included in your weekly payout.

Question 33

Is the Social Hub free?

Accepted Answer

Yes — completely free for every creator. No setup fees, no monthly charges, no limits on social links.

Question 34

Can I customise the look?

Accepted Answer

Yes. Personalise your photo, bio, colours, and link layout so your Social Hub matches your personal brand across every platform.

Question 35

What kind of support do you offer?

Accepted Answer

24/7 dedicated support through live chat, email, and phone. Managed creators also get a personal account manager who knows your work inside out.

Question 36

Is there a community for creators?

Accepted Answer

Yes. Our private creator community includes forums, group chats and regular virtual meetups. Connect with other creators, share what works, and collaborate.

Question 37

How quickly does support respond?

Accepted Answer

Live chat usually responds within minutes. Email replies arrive within a few hours. Urgent issues are escalated immediately.

Question 38

Do you help with growth and marketing?

Accepted Answer

Yes. We share growth playbooks, content calendars, hashtag strategies and engagement tips for Instagram, TikTok, YouTube, Twitter and more, to help you turn followers into supporters.

Question 39

Can I get help with taxes?

Accepted Answer

We don't give tax advice, but we provide clean earnings reports and the documentation you need to share with your accountant. We recommend consulting a tax professional for personal advice.

Frequently Asked Questions

General

Getting Started

Earnings & Plans

Payments & Payouts

Privacy & Safety

Social Hub & Profile

Support & Community

Still have questions?